Privacy Policy

Last Updated: June 2026

At Hot Step, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, place an order, or interact with our services.

Information We Collect

We may collect the following information:

• Name

• Phone Number

• Email Address

• Shipping and Billing Address

• Order Details

• Payment Information (processed securely through payment partners)

• Website usage and browsing information

How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide customer support

• Send order updates and notifications

• Improve our products and services

• Prevent fraudulent transactions

• Comply with legal obligations

Information Sharing

We do not sell, rent, or trade your personal information to third parties.

Your information may be shared only with:

• Payment processing providers

• Shipping and logistics partners

• Legal authorities when required by law

• Service providers assisting in website operations

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage method can be guaranteed to be 100% secure.

Cookies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and personalize content.

You can disable cookies through your browser settings, although some website features may not function properly.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

Your Rights

You may request to:

• Access your personal information

• Correct inaccurate information

• Delete your personal information where legally permitted

• Opt out of promotional communications

To exercise these rights, please contact us using the details below.

Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Hot Step

📞 Phone: +91 7838666344

📧 Email: support@hotstep.shop

📍 Address:

Adjacent to Budh Vihar Phase 1 & Phase 2,

Near Brahm Shakti Hospital, Pooth Kalan,

North West Delhi, Delhi – 110086,

India